Before starting your adventure with Lus’manda Africa Safaris, please read and understand the following terms and conditions:
-
- Booking Process: To secure your reservation, full payment is required at the time of booking. We accept payments via bank transfer.
- Cancellation Policy: Cancellations made within 21 days of the tour start date will incur a 50% cancellation fee. Cancellations made less than 7 days before the tour start date are non-refundable.
- Changes to Bookings: Changes to booking dates or itineraries are subject to availability and may incur additional fees. Requests for changes must be made at least 14 days before the tour start date.
- Travel Insurance: We strongly recommend purchasing travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage.
- Responsibility: Lus’manda Africa Safaris acts only as a tour operator and accepts no liability for any loss, injury, or damage sustained during the tour. Participants are responsible for their health and safety.
- Health and Fitness: Participants should be in good health and have a reasonable level of fitness to undertake the tours. Please inform us of any medical conditions or dietary requirements before booking.
- Photographs: We reserve the right to share or post photographs taken during the tour for business purposes and to create trust for new tourists, even if they depict your face.
- Force Majeure: Lus’manda Africa Safaris reserves the right to cancel or alter tours due to unforeseen circumstances such as natural disasters, political unrest, or acts of God.
- Privacy Policy: We respect your privacy and will only use your personal information for booking purposes. We do not share your information with third parties without your consent.
- Jurisdiction: These terms and conditions are governed by the laws of Tanzania and any disputes will be resolved in Tanzanian courts.